HMRC has previously written to VAT-registered businesses to tell them that any VAT direct debits will be cancelled if HMRC does not hold an email address for them. This is in order for HMRC to comply with UK banking regulations.
- Current UK banking regulations require HMRC to hold email addresses for any business that make payments to HMRC via direct debit.
- The taxpayer must be informed of a direct debit payment in advance and the time between the submission of a VAT return and the direct debit payment date is too short to allow for correspondence by post.
- Any businesses that have not provided HMRC with that information will have their direct debits cancelled at some point between July and November 2021.
- For those not registered for Making Tax Digital, the cancellation will take place when the business’ VAT record is transferred over to the new IT system.
Affected businesses need to take action in order to continue paying by direct debit, a new direct debit is required to be set up and an email address provided. This can be done from the business’ online Business Tax Account (BTA) only. It cannot be changed over the phone and an agent cannot make the change either.
Agents will not be receiving a copy of the letter.
If a new direct debit is not created and the email address is not provided, the business will need to make payment using an alternative method. Penalties may arise on late payments.
This does not affect direct debit payments made to the VAT payment deferral scheme.